Governments in Southeast Asia have made cross-border payments a priority and have established an interlinked network of real-time payment systems reducing frictions for real-time retail transactions. Wholesale cross-border payments, however, remain complex and slow.8 Businesses with operations in multiple markets need to plan carefully.
With an on-the-ground presence in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – the six largest markets in Southeast Asia – HSBC can help clients navigate this multicultural region by advising on appropriate operating models.
Our sophisticated treasury offerings help companies across the region optimise their operations and control costs. In much of the region, clients can also benefit from our single connected digital banking platform that can support needs across trade, FX and cash management, although such offerings may be subject to local regulatory restrictions and not all cross-border transactions can be facilitated on digital banking platforms.
HSBC can call on an extensive network of specialists in cash, trade, FX and capital financing across Southeast Asia to help businesses implement cross-border solutions covering cash pooling, payments and collections and FX management. Our offering includes 30 notional pools and 240 cash concentration structures covering 10 currencies, and we handle more than 4 million API calls each year.
On payments, HSBC’s connections to local infrastructure bring powerful advantages to clients looking for smooth operations in-market.
In Singapore, HSBC has direct access to MEPS+, the country’s wholesale real-time gross settlement system (RTGS), as well as the retail-targeted FAST service, both allowing instant SGD payments. And with the expansion of our Digital Merchant Services platform into Singapore in 2025, our platform in the country now supports 14 different payment methods, processing more than 1 million cross-border transactions for corporate clients each year.
HSBC also has direct access to PESONet and InstaPay in the Philippines. In Malaysia, HSBC supports real-time payments by enabling customers to send and receive instant transfers via DuitNow, as well as high-value payments through the real-time gross settlement system RENTAS. In Thailand and Vietnam, we have direct access to all major local clearing systems. In Indonesia, HSBC’s digital banking platform supports all local payment channels required by corporate clients, ensuring they can handle high-value, low-value and real-time payments (RTGS, SKN and BI-FAST).